data privacy statement Conversario
a service by ferret go GmbH
ferret go GmbH,
Privacy Statement for the Conversario - Website
Note: Data processing that takes place in the context of the use of the Conversario software is legitimized by a contract for data processing on behalf and is not the subject of this data protection notice.
The provider (in the following also referred to as “we”) collects, uses and stores your personal data in accordance with the EU General Data Protection Regulation (GDPR), the German Data Protection Act (“Bundesdatenschutzgesetz”) and the German Telemedia Act (“Telemediengesetz”). Personal data means any information relating to an identified or identifiable natural person. Below we inform you about the type, extent and purpose of the collection and use of personal data.
The party responsible for data processing is:
ferret go GmbH
The internal responsible person for all issues related to data privacy is our data privacy coordinator:
Telefon: +49 3338 358 00 69
Our data privacy officer is:
c/o René Rautenberg GmbH
Telefon: 089 552 9 4 87 0
Fax: 089 552 9 4 87 9
We process personal data (Art. 4 Nr. 1 GDPR) which we receive in the course of conducting our business as provider of a cloud solution for social media management (name, addresses, email-adresses, further data to technologies or communication content).
We process personal data in order to be able to provide our services as a social media management company and in order to receive and reply your requests. We process personal data in accordance with the following data protection-related provisions:
a) Processing personal data with your consent (Art. 6 para. 1 a GDPR):
We process data according to Art. 6 para 1 a GDPR in order to communicate with you and advert for our services.
b) Processing personal data to fulfil contractual obligations (Art. 6 para. 1 b GDPR):
If we enter into a contractual relation (including the initiation of contractual relation) the processing of personal data takes place for the provision of our services as cloud software provider to Art. 6 para. 1 b GDPR.
c) Processing personal data to fulfil legal requirements (Art. 6 para. 1 c GDPR):
In the event that our company is subject to a legal obligation which requires the processing of personal data, such as for example the fulfilment of tax obligations, the processing of personal data is made pursuant to Art. 6 para. 1 lit. c GDPR.
d) Processing personal data according to Art. 6 para. 1 d GDPR:
In exceptional cases the processing of personal data may be required in order to protect the vital interests of the data subject or another natural person. This could for example be the case were a visitor will be injured in our premises and in consequence his name, age, health insurance data or other vital information need to be transmitted to a doctor, hospital or other third party. In that event the processing will be made pursuant to Art. 6 para. 1 lit. d GDPR.
e) Processing personal data according to Art. 6 para. 1 d GDPR:
Finally, data processing activities can be conducted on the basis of Art. 6 para. 1 lit. f GDPR which covers data processing activities which are do not fall under any of the before mentioned legal provisions and which covers data processing which is necessary for the purposes of the legitimate interests pursued by us or a third party and provided that such interests are not overridden by the interests or fundamental rights and freedoms of the data subject.
If the processing of personal data is based on Article 6 para. 1I lit. f GDPR our legitimate interest is the conduct of our business and the related communication with you (recital 47 GDPR).
For security reasons and in order to protect confidential information, such as requests submitted via our contact form, we use SSL-encryption. If an encrypted connection has been effected the address-line of your browser will show „https://“ instead of „http://“ and you might notice a locker symbol in your browser. If SSL is activated third parties cannot read data that you send to us.
These data will be collected and processed only for the purpose of measuring the statistics of our website performance. These data will not be connected with data from other data sources.
This website uses “Google AdWords Conversion Tracking” feature of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”), pursuant to Art. 6 para. 1 f) GDPR. Google AdWords Conversion Tracking uses so-called “cookies”, text files that are stored on your computer and that allow you to analyze the use of the website by you if you have clicked on a Google ad. The cookies are valid for a maximum of 90 days. Personal data is not stored. As long as the cookie is valid, Google and we as the website owner can see that you’ve clicked an ad and reached a specific landing page (e.g., order confirmation page, newsletter signup). These cookies can not be tracked across multiple websites by different AdWords participants. The cookie generates conversion statistics in Google AdWords. These statistics include the number of users who have clicked on one of our ads. In addition, it counts how many users have come to a landing page that has been tagged with a “conversion tag”. However, the statistics do not contain any data that identifies you.
Our website does not use Google Analytics.
Registration is not required for viewing the Conversario website.
In order to explore all of Conversarios features you must register for a free trial testversion or a full account. For the registration process we need:
- Your name
- Your company address
- Your business email address
- Your telephone number
Your Data will be stored and processed according to the legal regulation of Art. 6 Abs. 1, lit b DSGVO- in compliance with our contractual obligations towards clients acquiring our services. Data is not disclosed to or shared with third parties. All requested information is solely used to provide our service to you.
In order to access our software it is essential for Conversario to interface with any according facebook accounts of your users via ‘Facebook Connect’. The inherent storage and processing of personal data aligned with the regulations according to Art. 6 Abs. 1, lit b DSGVO- in compliance with our contractual obligations towards clients acquiring our services. Conversario obtains access and authorisations as followed:
Authorisations are revocable at any given time threw deletion of ‘Facebook Connect’ (Page: https://www.facebook.com/settings?tab=applications) by the account administrator. Further information to agreement procedures, guidelines on consent and how to withdraw from such can be found in Facebook's data protection declaration: https://www.facebook.com/about/privacy/your-info-on-other
On our website we provide a contact form for you in order to provide you the possibility to contact us electronically. If you use our contact form we store and process the data entered in the form. These are the following data: name, email-adress, phone number, subject-line, your company name and your message. Alternatively you can contact us by email. In this case we store and process the data submitted by email. We don´t transfer personal data to third parties. Data will be used only in order to be able to reply to your request. Storing and processing your personal data in this context is based on Art. 6 para 1, lit f GDPR.
On our pages plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated. The processing is based on Art. 6 para. 1 f) GDPR. The Facebook plugins can be recognized by the Facebook logo or the “Like-Button” (“Like”) on our site. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/.
If you do not wish Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.
We process and store personal data only for the period, which is required to meet the purpose of processing, or as long and to the extent as statutory laws require us to process and/or store such data.
If the purpose of processing does not apply anymore and the applicable statutory retention requirement expires, we will as a matter of routine erase data or restrict the processing of data in accordance with the applicable statutory laws.
The data subject has gem. Art. 15 GDPR the right to obtain free information on request about the personal data stored about him as well as the purpose of the data processing. The data subject has also gem. Articles 16, 17 and 18 GDPR the right to correct incorrect data and block and delete his personal data. Moreover the data subject has, subject to Art. 20 GDPR, the right to receive the personal data concerning him or her, which he or she has provided to us, in a structured, commonly used and machine-readable format, and the right to transmit those data to another controller without hindrance from our part. According to Art. 21 (1) GDPR, the data subject shall also have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on point (e) or (f) of Art. 6 (1) GDPR. We will comply with the aforementioned requests if and to the extent such compliance is required by the applicable statutory laws. Requests for access to and rectification or erasure of personal data or restriction of processing may be directed to the email or post address stated in our website’s imprint. Each data subject has the right to lodge a complaint with a supervisory authority of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes the GDPR.
As affected person you have the right to involve the responsible public authority. This would be:
Die Landesbeauftragte für den Datenschutz und für das Recht auf Akteneinsicht Brandenburg
Stahnsdorfer Damm 77
Tel.: 033203 356-0
Fax: 033203 356-49